Privacy Policy

Introduction

Sapio AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sapio-ai.com and use our services.

Information We Collect

Information You Provide

• Contact Information: When you submit a contact form or request a demo, we collect your name, email address, company name, and any message you provide.
• Email Subscriptions: If you sign up for our pilot program or newsletter, we collect your email address.

Information Collected Automatically

• Analytics Data: With your consent, we use Google Analytics to collect information about how you interact with our website, including pages visited, time spent on pages, and referral sources.
• Device Information: We may collect information about your device, browser type, and operating system.
• IP Address: We collect IP addresses for security purposes and to prevent abuse of our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through the consent banner shown on your first visit.

Types of Cookies We Use

Managing Your Cookie Preferences

You can manage your cookie preferences at any time by clearing your browser's local storage and revisiting our website. The consent banner will reappear, allowing you to update your preferences.

How We Use Your Information

• To respond to your inquiries and provide customer support
• To send you information about our products and services (with your consent)
• To improve our website and user experience
• To analyze website traffic and usage patterns
• To protect against fraud and unauthorized access
• To comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and providing services (e.g., email delivery, analytics).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Receive your data in a structured format
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for up to 2 years.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: